Contact Us

We're here to help! Get in touch with our team for support, questions, or partnership opportunities.

Phone

+267 74 425 945

Email

support@ParcelPoint.co.bw
info@ParcelPoint.co.bw

Business Hours

Mon - Fri: 8:00 AM - 5:00 PM
Sat: 9:00 AM - 1:00 PM

Frequently Asked Questions

How do I become a ParcelPoint agent?

Simply sign up on our platform, complete your profile, and start accepting parcels in your area. We provide all the tools and support you need.

How much does it cost to use ParcelPoint?

Agents purchase points to create parcels (2 points per parcel). We offer various point packages to suit different needs.

Is ParcelPoint available in my area?

We're expanding across Botswana. Check our agent finder to see if there's an agent near you, or consider becoming one yourself!

How secure are my parcels?

Every parcel gets a unique collection code, and recipients must provide identification for collection. Our agents are verified and trusted community members.

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Emergency Support

For urgent issues outside business hours, please contact our emergency support line:

info@parcelpoint.co.ls

Available 24/7 for critical issues only